FAQ

Q: Can I use my Tooth and Nail gift card for online purchases? 

A: Unfortunately you cannot. You can however use your gift card at our Beer Store or Brewpub! 

Q: My favourite beer is sold out! When will it be back? 

A: Depends on what your fave is, but we do keep our website up to date with what is available! Be sure to follow us on Instagram for the latest updates! 

Q: Do you deliver? 

A: We do! At this time, we are offering local delivery in Ottawa through our trusted delivery partner, Trexity. We are also offering Ontario-wide shipping through a variety of couriers. Shipping costs vary based on where you are located and are determined by our delivery partners and couriers. Someone over the age of 19 is required to accept the delivery. 

Q: Do you offer curbside pickup? 

A: At this time, we do not offer curbside pickup. You're always welcome to come into our Beer Store to purchase beer! 

Q: Can I buy beer and send it to someone else? 

A: Heck yeah you can! A few things to note: if you are local to Ottawa, please ensure you include the phone number of the person you are buying for. The last 4 digits of their phone number act as a PIN to ensure the package is being delivered correctly. For any Ontario-wide deliveries, a signature is required. 

Q: I'm having an issue with my order. Who should I contact? 

A: Have no fear, Tess is here to help!  Reach out to her directly at tess@toothandnailbeer.com